Hello! I’m Pauline M. Franko, PT, CEEAA, president and owner of Encompass Consulting & Education, LLC, a company specializing in MEDICARE.
Our “Direction on Demand™” support delivered through our consulting and educational divisions, provides the rehabilitation and nursing professional with a clear, easy way to understand how to provide Medicare compliant services to their patients in the SNF and Outpatient (CORF, Rehab Agency {ORF}, Hospital outpatient departments and facilities and Private Practice) settings.
I hope that you enjoy our website and find it easy to navigate. Just follow the navigation for information specific to your setting or our news links to the current Company Corner, Medicare Mentor and News & Rules for Therapists Newsletter or What’s News.
If you would like more information about seminars or consulting services, feel free to contact us.
Our Educational Staff
Pauline M. Franko, PT, CEEAA, (Florida PT license # 0003174) is the president and CEO of Encompass Consulting & Education, LLC. She graduated from the Coventry and Warwickshire School of Physiotherapy in Coventry, England in 1966. Her physical therapy experience has been in the area of geriatrics, including SNF, Home Health, CORF and long term care rehabilitation administration.
She is a member of the American Physical Therapy Association, the Florida Physical Therapy Association and APTA Geriatric section, co-author of “Medicare Advisor” a question and answer forum for the “Advance for ….” family of newsmagazines, acts as a resource for the respected Eli Reports including MDS Alert.
While Regional Manager for a Long Term Care Company she was a Task Force Member for both Restraint Reduction and Restorative Nursing. She has presented at numerous conferences throughout the United States including the national meeting of the American Physical Therapy Association, the Florida Physical Therapy Association, Florida and Maryland State Health Care Associations on such topics as Medicare compliance and reimbursement, restraint reduction and nursing rehabilitation/restorative care.
Pauline was recently certified by the APTA as a Certified Exercise Expert for the Aging Adult (CEEAA).
Danna D. Mullins, PT, MHS (Missouri PT license #00980, Florida PT license #0009059) is an associate and lecturer with Encompass Consulting & Education, LLC. She earned her Bachelor of Science and Master of Health Science degrees in physical therapy from Washington University in St. Louis, Missouri. She has been a physical therapist for over 35 years, primarily in the areas of orthopedics, geriatrics, rehabilitation administration and education. She has been a certified Zenger-Miller Frontline Leadership Instructor since 1990.
Danna has presented at conferences of the American Physical Therapy Association; the Florida Physical Therapy Association; Florida Health Care Association; Foundation for Long Term Care; the American Health Information Managers Association, and private corporations on topics including Medicare compliance, rehabilitation administration, documentation and orthopedics. She was an instructor at St Louis University, St Louis for 4 years and is currently a practicing physical therapist.
Jodi Hall, MS, CCC-SLP (Florida License #SA2762) is joining us as a speaker and consultant on Speech-Language Pathology, Long Term Care and Outpatient issues.
Presently, Jodi is the Quality Assurance Manager with Ambassador Rehabilitative Services.
She is a graduate of Minot State University, ND and received her M.S. degree in Communication Disorders Sciences in 1992. She has practiced in a variety of treatment settings including outpatient, hospital rehab, Home Health and long-term care. She is well versed in regulatory, reimbursement and clinical/operational issues in the SNF setting.
ASHA has recognized Jodi with 3 ACE awards for continuing education. As QA Manager, Jodi is highly involved in clinical service delivery and reimbursement issues for all therapy disciplines across geographic regions.
Benjamin Galin, PT, DPT, OCS (Florida License #21208)
Benjamin has been a PT for over 10 years with 7 of those years as a consultant for Medicare Home Health Agencies (HHA). He specializes in HHA compliance and documentation and has created countless clinical pathways. He is teaching one of the most comprehensive seminars in compliance and documentation; working on course development with universities; creates documentation templates (both paper and computer based) and is still in the trenches of the world of home health.
Benjamin is one of the few consultants who truly understands how OASIS data triggers billing error rates and focused reviews. He understands how to assess, diagnose, and repair broken therapy divisions in HHAs. Benjamin can retrain therapists, rehab directors, case managers, and nurses to understand how therapy is supposed to be delivered in the home through Medicare HHAs by understanding and utilizing the laws and rules that guide home health. Through education of the workforce, from marketers to clinicians, he creates a well-run machine that is safe from ZPIC and other government audits.
He understands that while therapy is an asset, it is simultaneously the biggest liability in home health and needs to be well understood to avoid the common pitfalls that bring agencies into the unpleasant world of focused medical reviews and payment suspensions. Benjamin firmly believes in prevention through compliance and does not see compliance as a naughty word. Instead he knows that the result of compliance will create protection of assets; reduction in liability; improvement in profit margins along with an increase in the agency’s time; energy; allocation of infrastructure, and resources for business growth and diversification.
