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mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026"/> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1"/> </o:shapelayout></xml><![endif]--> </head> <body bgcolor=3Dwhite lang=3DEN-US link=3Dblue vlink=3Dpurple style=3D'tab-= interval:.5in'> <div class=3DSection1> <p class=3DMsoNormal style=3D'margin-left:120.0pt;text-indent:-120.0pt;tab-= stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>From:<span style=3D'mso-tab-count:1'>    &= nbsp;           &nbs= p;             = </span></span></b><span style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Pauline M. Franko [pmfranko@encompassmedicare.ccsend.com] on behalf of Pauline M. Franko [pmfranko@encompassmedicare.com]<o:p></o:p></sp= an></p> <p class=3DMsoNormal style=3D'margin-left:120.0pt;text-indent:-120.0pt;tab-= stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Sent:<span style=3D'mso-tab-count:1'>    &= nbsp;           &nbs= p;            &= nbsp; </span></span></b><span style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Monday, October 06, 2008 4:12 PM<o:p></o:p></span></p> <p class=3DMsoNormal style=3D'margin-left:120.0pt;text-indent:-120.0pt;tab-= stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>To:<span style=3D'mso-tab-count:1'>    &nb= sp;            =             &nb= sp;     </span></span></b><span style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>pmfranko@encompassmedicare.com<o:p></o:p></span></p> <p class=3DMsoNormal style=3D'margin-left:120.0pt;text-indent:-120.0pt;tab-= stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Subject:<span style=3D'mso-tab-count:1'>   &nbs= p;            &= nbsp;         </span></span></b><sp= an style=3D'font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Direction on Demand from Encompass Consulting & Education,= LLC<o:p></o:p></span></p> <p class=3DMsoNormal><o:p> </o:p></p> <div align=3Dcenter> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 width=3D595 style= =3D'width:446.25pt; mso-cellspacing:1.5pt;background:white;mso-yfti-tbllook:1184'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width=3D"100%" style=3D'width:100.0%;padding:.75pt .75pt .75pt .75pt'> <div> <p class=3DMsoNormal><span style=3D'font-size:7.5pt;font-family:"Verdana"= ,"sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>You are receiving = this email from Encompass Consulting & Education, LLC because you subscrib= ed on our website or have recently attended one of our seminars and indicated that you wished to subscribe. To ensure that you continue to receive emai= ls from us, add <a href=3D"mailto:pmfranko@encompassmedicare.com">pmfranko@e= ncompassmedicare.com</a> to your address book today. If you haven't done so already, click to <a href=3D"http://visitor.constantcontact.com/c.jsp?t=3D1102220490570.1.6211= 4275.2&m=3D1101399613904&wl=3DF" target=3D"_blank">confirm</a> your interest in receiving email campaigns = from us. <o:p></o:p></span></p> <div> <p class=3DMsoNormal><span style=3D'font-size:7.5pt;font-family:"Verdana"= ,"sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'> <o:p></o:p><= /span></p> </div> <div> <p class=3DMsoNormal><span style=3D'font-size:7.5pt;font-family:"Verdana"= ,"sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>You may <a href=3D"http://visitor.constantcontact.com/d.jsp?p=3Dun&v=3D001dLsZf5= Cw4pNfqOqfZLL0WIuxCdqsguxNDF3ahUWqtHrTz4d-ep4AoeF6Bio4_h43Kv11g-Zof7E%3D" target=3D"_blank">unsubscribe</a> if you no longer wish to receive our em= ails.<o:p></o:p></span></p> </div> </div> </td> </tr> </table> </div> <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center;background:w= hite'><span style=3D'mso-fareast-font-family:"Times New Roman"'><!--Copyright (c) 1996-= 2005 Roving Software Incorporated d/b/a Constant Contact. All rights reserv= ed. Except as permitted under a separate written agreement with Constant Contact, neither the Constant Contact softw= are, nor any content that appears on any Constant Contact site, including but not limited to, web pages, newsletters, or templates may be r= eproduced, republished, repurposed, or distributed without the prior written permission of Constant Contact. For inquiries regarding repr= oduction or distribution of any Constant Contact material, please contact legal@constantcontact.com.--><img border=3D0 width=3D1 height=3D1 id=3D"_x0000_i1025" src=3D"http://rs6.net/on.jsp?t=3D1102220490570.0.1101399613904.1&ts=3DS= 0371&o=3Dhttp://ui.constantcontact.com/images/p1x1.gif" alt=3D" "><o:p></o:p></span></p> <div align=3Dcenter> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 width=3D610 style= =3D'width:457.5pt; mso-cellspacing:1.5pt;background:#CC3366;mso-yfti-tbllook:1184;mso-padding= -alt: 0in 0in 0in 0in'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style=3D'background:white;padding:0in 0in 0in 0in'> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 = width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padd= ing-alt: 0in 0in 0in 0in'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'padding:0in 0in 0in 0in'> <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span style=3D'mso-fareast-font-family:"Times New Roman"'><img border=3D0 wid= th=3D600 height=3D129 id=3D"_x0000_i1026" src=3D"http://ih.constantcontact.com/fs035/1101399613904/img/1.jpg?a=3D= 1102220490570" vspace=3D2 alt=3D"Direction on Demand" align=3Dcenter><o:p></o:p></span= ></p> </td> </tr> <tr style=3D'mso-yfti-irow:1;height:45.0pt'> <td colspan=3D2 style=3D'background:white;padding:0in 0in 0in 0in;heigh= t:45.0pt'> <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span style=3D'font-size:24.0pt;font-family:"Georgia","serif";mso-fareast-fon= t-family: "Times New Roman";color:#993366'>Encompass Consulting & Education, = LLC E-Zine</span><span style=3D'mso-fareast-font-family:"Times New Roman"'>= <o:p></o:p></span></p> </td> </tr> <tr style=3D'mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style=3D'padding:0in 0in 0in 3.75pt'> <p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Ve= rdana","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#003366'>Vol. 3, No. 5<= /span></b><span style=3D'mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span><= /p> </td> <td style=3D'padding:0in 3.75pt 0in 0in'> <p class=3DMsoNormal align=3Dright style=3D'text-align:right'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareas= t-font-family: "Times New Roman";color:#003366'>October 2008</span></b><span style=3D'mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span><= /p> </td> </tr> </table> <p class=3DMsoNormal><span style=3D'mso-fareast-font-family:"Times New Ro= man"; display:none;mso-hide:all'><o:p> </o:p></span></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 = width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:#CCCCCC;mso-yfti-tb= llook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td valign=3Dtop style=3D'padding:0in 0in 0in 0in'> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;mso-yfti-tbll= ook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td valign=3Dtop style=3D'background:#CCCCCC;padding:1.5pt 1.5pt 1.5p= t 1.5pt'> <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fare= ast-font-family: "Times New Roman";color:black'><o:p> </o:p></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'font-siz= e:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#column" color=3D"#003366" shape=3Drect><b><span style=3D'color:#003366'>Encom= pass 2008</span></b></a><b><o:p></o:p></b></span></p> <p align=3Dcenter style=3D'text-align:center'><b><span style=3D'font-= size:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#article1.= bg1" color=3D"#003366" shape=3Drect><span style=3D'color:#003366'>Q&A:= Can I treat a Hospice patient under Part B ?</span></a><o:p></o:p></span></= b></p> <p align=3Dcenter style=3D'text-align:center'><b><span style=3D'font-= size:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#article1.= bg2" color=3D"#003366" shape=3Drect><span style=3D'color:#003366'>Q&A:= I would like to know where to find the regulations covering use of aides.</sp= an></a><o:p></o:p></span></b></p> <p align=3Dcenter style=3D'text-align:center'><b><span style=3D'font-= size:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#article2.= bg1" color=3D"#003366" shape=3Drect><span style=3D'color:#003366'>News From Medicare: </span></a><o:p></o:p></span></b></p> <p align=3Dcenter style=3D'text-align:center'><b><span style=3D'font-= size:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#article2.= bg2" color=3D"#003366" shape=3Drect><span style=3D'color:#003366'>Problems= with CA Therapist in Private Practice receiving reimbursement for new MAC.</s= pan></a><o:p></o:p></span></b></p> <p align=3Dcenter style=3D'text-align:center'><b><span style=3D'font-= size:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#article3.= bg1" color=3D"#003366" shape=3Drect><span style=3D'color:#003366'>OIG Upda= tes including the 2009 Work Plan and Compliance for SNF</span></a><o:p></= o:p></span></b></p> <p align=3Dcenter style=3D'text-align:center'><b><span style=3D'font-= size:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#article3.= bg2" color=3D"#003366" shape=3Drect><span style=3D'color:#003366'>OIG Hotl= ine to be reviewed for appropriate follow-up by CMS</span></a><o:p></o:p></span= ></b></p> <p align=3Dcenter style=3D'text-align:center'><b><span style=3D'font-= size:10.0pt; font-family:"Verdana","sans-serif";color:black'><a href=3D"#article4.= bg1" color=3D"#003366" shape=3Drect><span style=3D'color:#003366'>Our Comp= any</span></a><o:p></o:p></span></b></p> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td valign=3Dtop style=3D'background:#CC3366;padding:1.5pt 1.5pt 1.5p= t 1.5pt'> <div> <p class=3DMsoNormal><span style=3D'mso-fareast-font-family:"Times Ne= w Roman"'> <o:p></o:p></span></p> </div> </td> </tr> </table> <p class=3DMsoNormal><span style=3D'mso-fareast-font-family:"Times New = Roman"; display:none;mso-hide:all'><o:p> </o:p></span></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:#C= CCCCC; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:ye= s'> <td style=3D'padding:0in 0in 0in 0in'> <div> <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><a na= me=3Dcolumn shape=3Drect><span style=3D'font-size:14.0pt;font-family:"Verdana","s= ans-serif"; mso-fareast-font-family:"Times New Roman";color:#003366'><br> </span></a><span style=3D'mso-bookmark:column'><b><span style=3D'font= -size: 10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Ti= mes New Roman"; color:#CC0066'>Encompass 2008</span></b></span><span style=3D'mso-boo= kmark: column'><b><span style=3D'font-size:14.0pt;font-family:"Verdana","san= s-serif"; mso-fareast-font-family:"Times New Roman";color:#003366'><o:p></o:p><= /span></b></span></p> </div> <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span style=3D'mso-bookmark:column'><b><span style=3D'font-size:10.0pt;font= -family: "Verdana","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'><img border=3D0 width=3D91 height=3D110 id=3D"_x0000_i10= 27" src=3D"http://ih.constantcontact.com/fs035/1101399613904/img/2.jpg?a= =3D1102220490570" vspace=3D10 alt=3D"Pauline M. Franko, PT, MCSP"><o:p></o:p></span></b= ></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><i><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>Oct 3-4<o:p></o:p></span></i></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><i><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>Clarion Hotel & Suites<o:p></o:p></span></i></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><i><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>Cherry Hill, NJ - Oct 24-25<o:p></o:p></span></i></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><i><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>We will be adding 2 locations in Florida to our schedule. These will be = in November/December, locations will be the Ft Lauderdale area and either the Sarasota or Orlando areas.</span></i></b></span><span style=3D'mso-bookmark:column'><b><span style=3D'font-size:10.0pt;font= -family: "Verdana","sans-serif";color:black'> <o:p></o:p></span></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>We are working on our locations for 2009. Here are some of the locations= we will be providing our seminar.<o:p></o:p></span></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>San Diega, CA<o:p></o:p></span></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>San Antonio, TX<o:p></o:p></span></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>Chicago, IL<o:p></o:p></span></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>Orlando, FL<o:p></o:p></span></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>Tucson, AZ.<o:p></o:p></span></b></span></p> <p align=3Dcenter style=3D'text-align:center'><span style=3D'mso-book= mark:column'><b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";color:bl= ack'>We have some other location which we are considering and have some spons= ors willing to provide us with locations. <o:p></o:p></span></b></span></= p> </td> </tr> </table> </td> <td width=3D420 rowspan=3D2 valign=3Dtop style=3D'width:315.0pt;backgro= und:white; padding:0in 0in 0in 0in'> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;mso-yfti-tbll= ook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td valign=3Dtop style=3D'background:white;padding:1.5pt 1.5pt 1.5pt = 7.5pt'></td> <td valign=3Dtop style=3D'background:white;padding:1.5pt 1.5pt 1.5pt = 1.5pt'> <p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"= Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>Dear Pauline,<= /span></b><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fare= ast-font-family: "Times New Roman";color:black'> <o:p></o:p></span></p> <p><span style=3D'font-size:10.0pt;font-family:"Verdana","sans-serif"; color:black'>Thank you for your subscription to "Direction On Demand", a free e-zine from Encompass Consulting & Education, LLC. <o:p></o:p></span></p> </td> </tr> <tr style=3D'mso-yfti-irow:1;height:2.25pt'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:1= .5pt 1.5pt 1.5pt 1.5pt; height:2.25pt'></td> </tr> <tr style=3D'mso-yfti-irow:2;height:1.5pt'> <td colspan=3D2 valign=3Dbottom style=3D'padding:1.5pt 1.5pt 1.5pt 1.= 5pt; height:1.5pt'></td> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes;height:1.5pt'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:1= .5pt 1.5pt 1.5pt 1.5pt; height:1.5pt'></td> </tr> </table> <p class=3DMsoNormal><a name=3Darticle1.bg1 shape=3Drect><span style=3D= 'mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p> </o:p></span></= a></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:wh= ite; mso-yfti-tbllook:1184;mso-padding-alt:3.0pt 3.0pt 3.0pt 3.0pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt= '> <p class=3DMsoNormal><span style=3D'mso-bookmark:"article1\.bg1"'><b>= <span style=3D'font-size:10.0pt;font-family:Symbol;mso-ascii-font-family:Ve= rdana; mso-fareast-font-family:"Times New Roman";color:#003366'>·</sp= an></b></span><span style=3D'mso-bookmark:"article1\.bg1"'><b><span style=3D'font-size:10= .0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New= Roman"; color:#003366'><span style=3D'mso-spacerun:yes'>  </span>Q&A= : Can I treat a Hospice patient under Part B ?</span></b></span><span style=3D'mso-bookmark:"article1\.bg1"'><span style=3D'mso-fareast-fon= t-family: "Times New Roman"'><o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article1\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:1'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article1\.bg1"'></span></td> <span style=3D'mso-bookmark:"article1\.bg1"'></span> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><span style=3D'mso-bookmark:"article1\.bg1"'><b><span style=3D'fon= t-size: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Question:</spa= n></b></span><span style=3D'mso-bookmark:"article1\.bg1"'><span style=3D'font-size:10.0p= t; font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></s= pan></p> <p><span style=3D'mso-bookmark:"article1\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>I'm a physical therapist working at a nursing home.  My manager told me that I = can pick up again  for physical therapy treatment, but under a diffe= rent diagnosis, a patient who was recently discharged to hospice care.&nbs= p; For example, a patient who had PT for the primary diagnosis of COPD a= nd who had been discharged to hospice may again be picked up for physical therapy treatment under a different diagnosis.  Is this true? &n= bsp;<o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article1\.bg1"'><b><span style=3D'fon= t-size: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Answer:</span>= </b></span><span style=3D'mso-bookmark:"article1\.bg1"'><span style=3D'font-size:10.0p= t; font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></s= pan></p> <p><span style=3D'mso-bookmark:"article1\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>A hospice pati= ent can be treated under Part B (providing they have that coverage) for a= ny condition that is not directly related to the reason they are under hospice care. So, for example, if they are under hospice for cancer a= nd have an back problems, then they can be seen for the back condition because it's not related to the cancer. However, if they had mets to = the spine that was causing the back pain, then the treatment would be the hospice responsibility. <o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article1\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:2'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article1\.bg1"'></span></td> <span style=3D'mso-bookmark:"article1\.bg1"'></span> <td style=3D'padding:3.0pt 3.0pt 7.5pt 3.0pt'><span style=3D'mso-book= mark: "article1\.bg1"'></span></td> <span style=3D'mso-bookmark:"article1\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:3= .0pt 3.0pt 3.0pt 3.0pt'><span style=3D'mso-bookmark:"article1\.bg1"'></span></td> <span style=3D'mso-bookmark:"article1\.bg1"'></span> </tr> </table> <p class=3DMsoNormal><a name=3Darticle1.bg2 shape=3Drect><span style=3D= 'mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p> </o:p></span></= a></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:#9= 9CCCC; mso-yfti-tbllook:1184;mso-padding-alt:3.0pt 3.0pt 3.0pt 3.0pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt= '> <p class=3DMsoNormal><span style=3D'mso-bookmark:"article1\.bg2"'><b>= <span style=3D'font-size:10.0pt;font-family:Symbol;mso-ascii-font-family:Ve= rdana; mso-fareast-font-family:"Times New Roman";color:#003366'>·</sp= an></b></span><span style=3D'mso-bookmark:"article1\.bg2"'><b><span style=3D'font-size:10= .0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New= Roman"; color:#003366'><span style=3D'mso-spacerun:yes'>  </span>Q&A= : I would like to know where to find the regulations covering use of aide= s.</span></b></span><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'mso-fareast-fon= t-family: "Times New Roman"'><o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article1\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:1'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article1\.bg2"'></span></td> <span style=3D'mso-bookmark:"article1\.bg2"'></span> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><span style=3D'mso-bookmark:"article1\.bg2"'><b><span style=3D'fon= t-size: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Question:</spa= n></b></span><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'font-size:10.0p= t; font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></s= pan></p> <p><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>I would like to know if Medicare has a rule on supervising  rehabilitation tech.= I am trying to look for detail information about this but unfortunately= I couldn't find much info.<o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article1\.bg2"'><b><span style=3D'fon= t-size: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Answer:</span>= </b></span><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'font-size:10.0p= t; font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></s= pan></p> <p><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>The regulations for supervising rehab techs or aides can be found in the RAI Manual f= or Skilled Nursing for Part A and in the Medicare Beneficiary Manual, Chapter 15, section 220. For other sites of service, Medicare has no regulations as present. For Medicare purposes, only a therapist can supervise a tech, therapist assistants are not allowed to supervise anyone. Under Part A, the therapist can supervise the tech and utilize those minutes providing the tech is in direct line of sight of the therapist and can instruct the tech or immediately take over treatmen= t. Under Part B regulations, the tech cannot contribute to any direct one-on-one billable services. <o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>I have attached the section from the RAI manual and highlighted the rules. The connec= tion below will take you to chapter 15 and you need to look from section 2= 20 onwards.<o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article1\.bg2"'></span><a href=3D"http://www.cms.hhs.gov/manuals/Downloads/bp102c15.pdf"><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'font-size:10.0p= t; font-family:"Verdana","sans-serif"'>www.cms.hhs.gov/manuals/Downloads= /bp102c15.pdf</span></span><span style=3D'mso-bookmark:"article1\.bg2"'></span></a><span style=3D'mso-= bookmark: "article1\.bg2"'><span style=3D'font-size:10.0pt;font-family:"Verdana= ","sans-serif"; color:black'> for Part B regulations <o:p></o:p></span></span></= p> <p><span style=3D'mso-bookmark:"article1\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>You will find = some of the regulations on our website . <o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article1\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:2'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article1\.bg2"'></span></td> <span style=3D'mso-bookmark:"article1\.bg2"'></span> <td style=3D'padding:3.0pt 3.0pt 7.5pt 3.0pt'><span style=3D'mso-book= mark: "article1\.bg2"'></span></td> <span style=3D'mso-bookmark:"article1\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:3= .0pt 3.0pt 3.0pt 3.0pt'><span style=3D'mso-bookmark:"article1\.bg2"'></span></td> <span style=3D'mso-bookmark:"article1\.bg2"'></span> </tr> </table> <p class=3DMsoNormal><a name=3Darticle2.bg1 shape=3Drect><span style=3D= 'mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p> </o:p></span></= a></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:wh= ite; mso-yfti-tbllook:1184;mso-padding-alt:3.0pt 3.0pt 3.0pt 3.0pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt= '> <p class=3DMsoNormal><span style=3D'mso-bookmark:"article2\.bg1"'><b>= <span style=3D'font-size:10.0pt;font-family:Symbol;mso-ascii-font-family:Ve= rdana; mso-fareast-font-family:"Times New Roman";color:#003366'>·</sp= an></b></span><span style=3D'mso-bookmark:"article2\.bg1"'><b><span style=3D'font-size:10= .0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New= Roman"; color:#003366'><span style=3D'mso-spacerun:yes'>  </span>News Fr= om Medicare: </span></b></span><span style=3D'mso-bookmark:"article2\.bg= 1"'><span style=3D'mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span= ></span></p> </td> <span style=3D'mso-bookmark:"article2\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:1'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article2\.bg1"'></span></td> <span style=3D'mso-bookmark:"article2\.bg1"'></span> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><span style=3D'mso-bookmark:"article2\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>CMS announced = the new rates for 2009. For the first time, the basic premium rate and deductibles for Part B have remained the same as this year, however, = the premiums for higher income brackets have increased slightly. <o:p></o= :p></span></span></p> <p><span style=3D'mso-bookmark:"article2\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>The deductible= for Part A Hospital has increased to $1068 and the daily insurance rate f= or SNF (days 21 thru 100) has increased to $133.50 per day. <o:p></o:p><= /span></span></p> <p><span style=3D'mso-bookmark:"article2\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>The Part B rem= ains at $96.40 for the base income of $85,000 individual, $170,000 joint; = the highest premium has increased to $308.30, annual income bracket of $213,000 individual and $426 joint. <o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article2\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:2'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article2\.bg1"'></span></td> <span style=3D'mso-bookmark:"article2\.bg1"'></span> <td style=3D'padding:3.0pt 3.0pt 7.5pt 3.0pt'><span style=3D'mso-book= mark: "article2\.bg1"'></span></td> <span style=3D'mso-bookmark:"article2\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:3= .0pt 3.0pt 3.0pt 3.0pt'><span style=3D'mso-bookmark:"article2\.bg1"'></span></td> <span style=3D'mso-bookmark:"article2\.bg1"'></span> </tr> </table> <p class=3DMsoNormal><a name=3Darticle2.bg2 shape=3Drect><span style=3D= 'mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p> </o:p></span></= a></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:#9= 9CCCC; mso-yfti-tbllook:1184;mso-padding-alt:3.0pt 3.0pt 3.0pt 3.0pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt= '> <p class=3DMsoNormal><span style=3D'mso-bookmark:"article2\.bg2"'><b>= <span style=3D'font-size:10.0pt;font-family:Symbol;mso-ascii-font-family:Ve= rdana; mso-fareast-font-family:"Times New Roman";color:#003366'>·</sp= an></b></span><span style=3D'mso-bookmark:"article2\.bg2"'><b><span style=3D'font-size:10= .0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New= Roman"; color:#003366'><span style=3D'mso-spacerun:yes'>  </span>Problem= s with CA Therapist in Private Practice receiving reimbursement for new MAC.= </span></b></span><span style=3D'mso-bookmark:"article2\.bg2"'><span style=3D'mso-fareast-fon= t-family: "Times New Roman"'><o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article2\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:1'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article2\.bg2"'></span></td> <span style=3D'mso-bookmark:"article2\.bg2"'></span> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><span style=3D'mso-bookmark:"article2\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>The APTA is working with the California PT Association to help improve PTs in Pri= vate Practice who are experiencing numerous difficulties with their new MAC contractor - Palmetto GBA, who has taken over from NHIC as the Part B contractor. <o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article2\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Apart from experiencing problems with communication with the new MAC, apparently= , a large number of therapist were unaware of the MAC's new Local Coverage Determination (LCD) covering Physical Medicine. The new LCD went into effect on September 1st and a lot of providers are experiencing a lar= ge amount of denial due to the much stricter LCD. The LCD identifies appropriate diagnoses for the HCPCS codes and if the claim does not indicate the right code for the right diagnosis, the claim is being denied.<o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article2\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>As we emphasiz= e in our seminars, it is vital for therapist to be aware of the Medicare regulation, The LCDs they work under and their State Practice Act. Ignorance of regulations is not an excuse. All of these regulations a= re available through the web. or through consultant services such as Encompass.<o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article2\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>For therapists= working under the Part A MAC Palmetto, we cannot find ANY LCD covering the practice of PT, OT or SLP! <o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article2\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:2'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article2\.bg2"'></span></td> <span style=3D'mso-bookmark:"article2\.bg2"'></span> <td style=3D'padding:3.0pt 3.0pt 7.5pt 3.0pt'><span style=3D'mso-book= mark: "article2\.bg2"'></span></td> <span style=3D'mso-bookmark:"article2\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:3= .0pt 3.0pt 3.0pt 3.0pt'><span style=3D'mso-bookmark:"article2\.bg2"'></span></td> <span style=3D'mso-bookmark:"article2\.bg2"'></span> </tr> </table> <p class=3DMsoNormal><a name=3Darticle3.bg1 shape=3Drect><span style=3D= 'mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p> </o:p></span></= a></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:wh= ite; mso-yfti-tbllook:1184;mso-padding-alt:3.0pt 3.0pt 3.0pt 3.0pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt= '> <p class=3DMsoNormal><span style=3D'mso-bookmark:"article3\.bg1"'><b>= <span style=3D'font-size:10.0pt;font-family:Symbol;mso-ascii-font-family:Ve= rdana; mso-fareast-font-family:"Times New Roman";color:#003366'>·</sp= an></b></span><span style=3D'mso-bookmark:"article3\.bg1"'><b><span style=3D'font-size:10= .0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New= Roman"; color:#003366'><span style=3D'mso-spacerun:yes'>  </span>OIG Upd= ates including the 2009 Work Plan and Compliance for SNF</span></b></span>= <span style=3D'mso-bookmark:"article3\.bg1"'><span style=3D'mso-fareast-fon= t-family: "Times New Roman"'><o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article3\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:1'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article3\.bg1"'></span></td> <span style=3D'mso-bookmark:"article3\.bg1"'></span> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><span style=3D'mso-bookmark:"article3\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>The OIG has published its Work Plan for 2009 as well as updated guidance to SNF on establishing their "Compliance Program". In their work plan, the OIG (Office of Inspector General) identified that, as of Fiscal Y= ear 2007, Medicare had about 43.9 million enrollees with payments estimat= ed at more than $370.7 billion, (14% of the Federal Budget), making it t= he nation's largest purchaser of health care.<o:p></o:p></span></span></= p> <p><span style=3D'mso-bookmark:"article3\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Targeted for Nursing Facilities are: <o:p></o:p></span></span></p> <ul type=3Ddisc> <li class=3DMsoNormal style=3D'color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1;tab-stops:lis= t .5in'><span style=3D'mso-bookmark:"article3\.bg1"'><span style=3D'font-size:= 10.0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Time= s New Roman"'>Accuracy of Coding for Medicare Skilled Nursing Facility Resource Utiliza= tion Groups' Claims; <o:p></o:p></span></span></li> </ul> <ul type=3Ddisc> <li class=3DMsoNormal style=3D'color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:lis= t .5in'><span style=3D'mso-bookmark:"article3\.bg1"'><span style=3D'font-size:= 10.0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Time= s New Roman"'>Calculation of Medicare Benefit Days<o:p></o:p></span></span></li> </ul> <ul type=3Ddisc> <li class=3DMsoNormal style=3D'color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:lis= t .5in'><span style=3D'mso-bookmark:"article3\.bg1"'><span style=3D'font-size:= 10.0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Time= s New Roman"'>Oversight of Nursing Home Minimum Data Set Data.<o:p></o:p></span></span><= /li> </ul> <p><span style=3D'mso-bookmark:"article3\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Outpatient Physical Therapy Services provided by Independent Therapists will also come under the OIG scrutiny. <o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article3\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:2'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article3\.bg1"'></span></td> <span style=3D'mso-bookmark:"article3\.bg1"'></span> <td style=3D'padding:3.0pt 3.0pt 7.5pt 3.0pt'><span style=3D'mso-book= mark: "article3\.bg1"'></span></td> <span style=3D'mso-bookmark:"article3\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:3= .0pt 3.0pt 3.0pt 3.0pt'><span style=3D'mso-bookmark:"article3\.bg1"'></span></td> <span style=3D'mso-bookmark:"article3\.bg1"'></span> </tr> </table> <p class=3DMsoNormal><a name=3Darticle3.bg2 shape=3Drect><span style=3D= 'mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p> </o:p></span></= a></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:#9= 9CCCC; mso-yfti-tbllook:1184;mso-padding-alt:3.0pt 3.0pt 3.0pt 3.0pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt= '> <p class=3DMsoNormal><span style=3D'mso-bookmark:"article3\.bg2"'><b>= <span style=3D'font-size:10.0pt;font-family:Symbol;mso-ascii-font-family:Ve= rdana; mso-fareast-font-family:"Times New Roman";color:#003366'>·</sp= an></b></span><span style=3D'mso-bookmark:"article3\.bg2"'><b><span style=3D'font-size:10= .0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New= Roman"; color:#003366'><span style=3D'mso-spacerun:yes'>  </span>OIG Hot= line to be reviewed for appropriate follow-up by CMS</span></b></span><span style=3D'mso-bookmark:"article3\.bg2"'><span style=3D'mso-fareast-fon= t-family: "Times New Roman"'><o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article3\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:1'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article3\.bg2"'></span></td> <span style=3D'mso-bookmark:"article3\.bg2"'></span> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><span style=3D'mso-bookmark:"article3\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>The OIG will a= lso review CMS's handling of complaints referred by OIG from callers to 1-800-HHS- TIPS, which is a hotline OIG operates to receive calls alleging fraud, waste, or mismanagement of HHS programs, such as Medicare. <o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article3\.bg2"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>The availabili= ty of the hotline is widely publicized on the Internet and in various publications, including CMS's "Medicare & You" booklet = that is distributed annually to Medicare beneficiaries. In 2007, the hotli= ne referred approximately 4,000 complaints to CMS for assessment and app= ropriate action. This work plan review CMS's handling of these referrals, including its research related to the issues of the complaints, corrective actions taken, and communications with the complainants <o= :p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article3\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:2'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article3\.bg2"'></span></td> <span style=3D'mso-bookmark:"article3\.bg2"'></span> <td style=3D'padding:3.0pt 3.0pt 7.5pt 3.0pt'><span style=3D'mso-book= mark: "article3\.bg2"'></span></td> <span style=3D'mso-bookmark:"article3\.bg2"'></span> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:3= .0pt 3.0pt 3.0pt 3.0pt'><span style=3D'mso-bookmark:"article3\.bg2"'></span></td> <span style=3D'mso-bookmark:"article3\.bg2"'></span> </tr> </table> <p class=3DMsoNormal><a name=3Darticle4.bg1 shape=3Drect><span style=3D= 'mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p> </o:p></span></= a></p> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;background:wh= ite; mso-yfti-tbllook:1184;mso-padding-alt:3.0pt 3.0pt 3.0pt 3.0pt'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=3D2 valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt= '> <p class=3DMsoNormal><span style=3D'mso-bookmark:"article4\.bg1"'><b>= <span style=3D'font-size:10.0pt;font-family:Symbol;mso-ascii-font-family:Ve= rdana; mso-fareast-font-family:"Times New Roman";color:#003366'>·</sp= an></b></span><span style=3D'mso-bookmark:"article4\.bg1"'><b><span style=3D'font-size:10= .0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New= Roman"; color:#003366'><span style=3D'mso-spacerun:yes'>  </span>Our Com= pany</span></b></span><span style=3D'mso-bookmark:"article4\.bg1"'><span style=3D'mso-fareast-fon= t-family: "Times New Roman"'><o:p></o:p></span></span></p> </td> <span style=3D'mso-bookmark:"article4\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:1'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article4\.bg1"'></span></td> <span style=3D'mso-bookmark:"article4\.bg1"'></span> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><span style=3D'mso-bookmark:"article4\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Direction on Demand is brought to you by Encompass Consulting & Education, LLC= . A therapist owned company specializing in Consulting and Educational services for therapists and other professionals providing Medicare services in SNF, Rehab Agencies, Private Practice, and Hospital Outpatient Facilities.<o:p></o:p></span></span></p> <p><span style=3D'mso-bookmark:"article4\.bg1"'><span style=3D'font-s= ize: 10.0pt;font-family:"Verdana","sans-serif";color:black'>Pauline M. Fra= nko, PT, MCSP is owner and president of the company and is also known as t= he "Medicare Advisor" for the "Advance for" family of News Magazines.She acts as a resource for the respected Eli Reports a= nd is on the editorial board of the "MDS Alert" and "Outpatient Physical Therapy Coding Alert". <o:p></o:p></sp= an></span></p> </td> <span style=3D'mso-bookmark:"article4\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:2'> <td valign=3Dtop style=3D'padding:3.0pt 3.0pt 3.0pt 7.5pt'><span style=3D'mso-bookmark:"article4\.bg1"'></span></td> <span style=3D'mso-bookmark:"article4\.bg1"'></span> <td style=3D'padding:3.0pt 3.0pt 7.5pt 3.0pt'><span style=3D'mso-book= mark: "article4\.bg1"'></span></td> <span style=3D'mso-bookmark:"article4\.bg1"'></span> </tr> <tr style=3D'mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td colspan=3D2 valign=3Dbottom style=3D'background:#CC3366;padding:3= .0pt 3.0pt 3.0pt 3.0pt'><span style=3D'mso-bookmark:"article4\.bg1"'></span></td> <span style=3D'mso-bookmark:"article4\.bg1"'></span> </tr> </table> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td valign=3Dbottom style=3D'padding:0in 0in 0in 0in'> <div align=3Dcenter> <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'width:100.0%;mso-cellspacing:0in;mso-yfti-tbll= ook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style=3D'background:#CC3366;padding:0in 0in 0in 0in'> <p class=3DMsoNormal><span style=3D'mso-fareast-font-family:"Times Ne= w Roman"'><img border=3D0 width=3D1 height=3D1 id=3D"_x0000_i1028" src=3D"http://img.constantcontact.com/letters/images/spacer.gif"><o:p= ></o:p></span></p> </td> </tr> <tr style=3D'mso-yfti-irow:1'> <td style=3D'padding:7.5pt 0in 7.5pt 0in'> <div> <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center;line-h= eight: 11.25pt'><b><span style=3D'font-size:8.0pt;font-family:"Verdana","san= s-serif"; 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